Support

How to get help with RecoHi

If you need help, have a bug report, or want to ask a product question, you can reach us directly below.

What to include

  • Your device model and iOS/watchOS version
  • What you expected to happen
  • What actually happened
  • A screenshot or screen recording if possible

Common support topics

  • Notification permissions and delivery
  • Apple Intelligence availability
  • Apple Watch and widget syncing
  • Voice input and reminder creation
  • Backup, restore, and iCloud status

Response time

We’ll do our best to respond as quickly as possible. For bug reports, including reproduction steps helps a lot.